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🎁 Returns & refunds

Refund Policy

Love it or your money back. You have 30 days to change your mind.

30-Day Money-Back Guarantee

We want your little one's holidays to be cozy and merry. If you're not completely happy, you have 30 days from delivery to request a refund or an exchange.

Wrong size?

Babies grow fast! Contact us within 30 days and we'll help you exchange for another size, as long as the suit is unworn, unwashed and has its original tags.

Damaged or defective items

If your order arrives damaged or defective, email us within 30 days with your order number and a photo. We'll send a free replacement or a full refund - no return needed.

Changed your mind?

Items must be unworn, unwashed and in their original packaging. Contact us first for return instructions. Return shipping is the customer's responsibility. Once we receive and inspect your return, we'll refund the product price to your original payment method.

Refund timing

Approved refunds are processed within 5 business days; your bank may take up to 10 business days to show it.

Contact

Questions? Email santasnugdesk@outlook.com - we usually reply within 24 hours.

Last updated November 6, 2026

🚚Free US shippingTracked on every order
🎁30-day guaranteeEasy exchanges
💬Real humansReplies within 24h
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